Shopper Expectations

SO, YOU WANT TO BE A PROFESSIONAL MYSTERY SHOPPER FOR SERVICE CONNECTIONS?

While it sounds like fun, Mystery Shopping is a job to be taken seriously. Each assignment has a specific goal. The results are used to shape and improve the businesses you shop.

A strong sense of business professionalism is required in all aspects of the job, from appearance, to timeliness, to being responsible for equipment, to shopping, to writing, to reporting, and communicating.

Not everyone has what it takes. A successful professional shopper is serious and objective. This is essential to shape the customer sales and service delivery process to benefit the business owner and the customers they serve.

Service Connections provides detailed reporting with extensive narrative to our clients. We take pride in delivering concise reports that contain useful information.

Service Connections maintains a pool of potential shoppers that can be called upon to shop and report on our clients.

DO YOU HAVE WHAT IT TAKES?

  • Do you read the instructions completely before starting a project?
  • When instructions are provided do you follow all the instructions?
  • Do you regularly meet your time commitments?
  • Do you pay close attention to detail?
  • Are you customer service driven?
  • Do you write well?
  • Do you have good computer skills?
  • Can you provide an objective view when evaluating service and sales?
  • Can you report on positive experiences as well as areas needing improvement in a respectful manner?

If you answered YES TO ALL OF THE ABOVE you are invited to apply to become a member of the Professional Mystery Shopper Pool for Service Connections, Inc.

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