Home Builders

Service Connections provides a variety of services to builders across the country. We can evaluate your sales team and the customer service experience, from the first visit to the actual building of the home. We offer numerous proprietary tools, such as competitive, narrative, audio, and video evaluations in the home building Industry.

We have programs to discover your customers’ perception of their experiences with you and your competitors.

How do your sales persons engage with potential clients?
What are your customers’ perceptions of your communities and model homes?
Why do your potential buyers decide to build with a competitor?
Do your sales persons follow-up with potential clients in an effective manner?

We are the secret to your success!

What We Do

Mystery Shopping

Customer Feedback

Market Research

Training

Event Evaluations

Analysis & Reporting

Employee Engagement Surveys

Recognition Programs

What Customers Say

“We find each report filled with valuable information. Being able to monitor training initiatives, customer service delivery and food quality is key to retaining our current customer base and reaching new customers. Service Connections provides a complete product and is always willing to tackle special initiatives to help us in achieving our goals.”

Successful Restaurant Client

“Knowing how we are performing and how our competition is performing keeps our Sales Team focused on delivering exceptional customer sales and service. Each report motivates our Sales Team to make the most of each sales opportunity.”

Successful Home Builder

Service Connections

Service Connections, Inc., is a market research and mystery shopping company with decades of experience delivering reliable and effective market research and mystery shopping services across the United States. We are a certified women’s business enterprise (WBE).

Why do some businesses succeed?
Why do some businesses just get by?
Ask Us! We are the secret to your success.