Attractions &
Museums

Whether you run a zoo, aquarium, amusement park, bowling alley, museum, or other attraction, Service Connections can help. We evaluate every aspect of your business while capturing separate streams of feedback from all of your most important stakeholders (guests, employees, donors, and more).

Our mystery shopping services and guest surveys will give you a full picture of the customer experience. Add in employee feedback and your organization will have all the data it needs to grow its market and delight visitors. Our reports provide a review of the data, actionable suggestions, and summarized narrative trends plus we review trends over time.

For example, our visitor survey can help you discover (among other things):

How attendees learned about your attraction
What they liked and disliked about their visit
What they would change about the attraction
Why they would (or would not) recommend your business and visit again
How employees interacted with visitors

We are the secret to your success!

What We Do

Mystery Shopping

Customer Feedback

Market Research

Training

Event Evaluations

Analysis & Reporting

Employee Engagement Surveys

Recognition Programs

What Customers Say

“We find each report filled with valuable information. Being able to monitor training initiatives, customer service delivery and food quality is key to retaining our current customer base and reaching new customers. Service Connections provides a complete product and is always willing to tackle special initiatives to help us in achieving our goals.”

Successful Restaurant Client

“Knowing how we are performing and how our competition is performing keeps our Sales Team focused on delivering exceptional customer sales and service. Each report motivates our Sales Team to make the most of each sales opportunity.”

Successful Home Builder

Service Connections

Service Connections, Inc., is a market research and mystery shopping company with decades of experience delivering reliable and effective market research and mystery shopping services across the United States. We are a certified women’s business enterprise (WBE).

Why do some businesses succeed?
Why do some businesses just get by?
Ask Us! We are the secret to your success.