Consumers have more dining choices than ever. Whether you work in the fast food, fine dining, tasting event, banquet, or party field, Service Connections will help you determine what your customers think, want, and expect.
Our Mystery Shopping programs will provide you the information you need to train your team and guarantee your guests will want to return.
Plus our exclusive StarExcellence consumer feedback programs will give you the information needed to create customer loyalty and an exceptional dining experience.
Mystery Shopping evaluations in combination with StarExcellence consumer feedback programs will give you the information needed to provide exceptional dining experience.
Training and retaining staff can be a challenge. Our e-training for onboarding new hires and retraining existing staff ensures your customer service delivery will be effective and consistent.
We are the secret to your success!
Service Connections, Inc., is a market research and mystery shopping company with decades of experience delivering reliable and effective market research and mystery shopping services across the United States. We are a certified women’s business enterprise (WBE).
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StarExcellenceSM lets your customers tell you what they think about their experience. StarExcellenceSM Providers are recognized as providing Certified Service ExcellenceSM and will be featured on our StarExcellenceSM website. Call now to learn how you can become a Certified StarExcellence ProviderSM. Janet Fitzgerald Sipe 1-800-582-8281
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